New World ERP 2024.1.16 Patch Notes

New World ERP Orchestrator Version 2024.1.16*

New World ERP Version 2024.1.16**

New World Database Version 24.1.0016***

Note: If you are a HOSTED customer, the patch is applied automatically to your TEST server on Sunday. If you want the patch applied to your TEST server before Sunday, please create a case and specify a day and time. You will receive notification when the patch has been applied. Once you have completed testing the patch on your TEST server, you must submit a case to have the patch applied to your PRODUCTION server. You will receive notification when the patch has been applied to your PRODUCTION server.

Application Module Notes CRM Case Type Jira ID
Community Development Licensing License charge quantities did not update and calculate correctly. (Licensee Service > Edit > Licenses > License Number > Charges) 11492828, 11486188, 11489171, 11494474, 11497185 Bug Fix NWERP-73662
Community Development Permits Permit Service displayed application checklists that were not selected for the permit. (Community Development > Permits > Add Permit > Application Checklist) 11435553 Bug Fix NWERP-73763
Community Development Permits The Application Checklist grid in Permit Service displayed checklists that were not applicable. (Community Development > Permits > Permit Service > Permit > App Checklist) 11435553 Bug Fix NWERP-73677
Financial Management Accounts Payable AP Invoice Entry - Select PO/Shipper - When a contract has a Retainage Cap, the AP invoice retainage calculation incorrectly included voided invoices related to the contract. (Financial Management > Accounts Payable > Invoice Entry Batches) 11504146 Bug Fix NWERP-73776
Financial Management Bank Reconciliation Reconcile Bank Accounts - When a deposit, returned check, wire transfer in/out or adjustment has a date outside its reconciliation batch date range, the Reconciliation Date will default to the Ending Date of the batch. Previously, the Rreconciliation Date assigned to those items was the date of the deposit, returned check, etc., causing issues when that date was not within the reconciliation batch beginning and ending dates. 11482369 Bug Fix NWERP-73652
Financial Management Bank Reconciliation Reconcile Bank Account List/Workflow pages - The Attachments column has been added to this grid. It defaults as shown. (Financial Management > Bank Reconciliation > Reconcile Bank Accounts) NA Idea NWERP-73579
Financial Management DSS Analytics DSS - General Ledger Cube - GL Account - The two new fields, Created By and Created Date, have been added to the cube. NA Enhancement NWERP-73738
Financial Management General Ledger, Inquiries GL Transaction Inquiry/Journal Review - Detail Export Grid - The filters have been removed from this grid due to functionality issues. To filter the data, export the grid to Excel and use the filtering functionality within that application. (Financial Management > Inquiries > General Ledger > G/L Transactions Search > Detail Export Grid) 11411945 Bug Fix NWERP-73698
Financial Management Miscellaneous Billing MB Open Invoice Report - In some instances, the report issued an error when A/R Account-Invoice was selected as the Report By option. (Financial Management > Reports > Miscellaneous Billing > Miscellaneous Billing Open Invoice Report) 11541444 Bug Fix NWERP-73777
Financial Management Miscellaneous Billing MB Invoice Inquiry - The invoice Description column has been added to the grid. It defaults as hidden. (Financial Management > Inquiries > Miscellaneous Billing > Invoice Inquiry) NA Idea NWERP-73578
Financial Management Procurement Prepare Contract List/Workflow pages - The Vendor column has been added to the grids. It defaults as hidden. (Financial Management > Procurement > Contracts > Prepare Contract) NA Idea NWERP-73577
Financial Management Project Accounting Project Journals - Budget Adjustment - The project prompt will now return only projects with a Budget Method not equal to None. (Financial Management > Project Accounting > Project Journals) 11276445 Bug Fix NWERP-73687
Financial Management Reports Income Statement - When the Budget Less YTD Actual Expense total was greater than the Revenue total, the Net Gain/(Loss) amount under the Budget Less YTD Actual column displayed incorrectly. (Financial Management > Reports > General Ledger > Income Statement) 11117442 Bug Fix NWERP-72080
Financial Management Revenue Collections RC Receipt Batches - Validation - If a receipt includes a timestamp on the G/L date, the validation will now set the timestamp to zero. This was causing an issue on some General Ledger and Revenue Collection reports. (Financial Management > Revenue Collections > Receipts) TBD Bug Fix NWERP-73785
Human Resources Maintenance-Benefits Benefit amounts did not display in the Benefits section of the Payroll Data tab in Workforce Administration. (Human Resources > Workforce Administration > Search > Employee Number > Payroll Data tab) 11435868, 11470260 Bug Fix NWERP-73617
Human Resources Maintenance-Positions The character count of the ComputedJobTitle field in HR.EmployeeJob has been increased. NA Enhancement NWERP-73721
Human Resources Maintenance-Positions A Project column has been added to the G/L Distribution grid on the Position page. This entry defaults in the G/L Distribution grid on the Workforce Administration Jobs tab when a position is added or changed in Workforce. (Maintenance > Human Resources > Positions > Positions) NA Enhancement NWERP-71810
Human Resources Payroll Manager An error occurred in loading the Employee Hours Entry page. (Human Resources > Payroll Hours > Centralized Hours Entry > Employee Name) 11515916 Bug Fix NWERP-73756
Human Resources Personnel Actions A Submitted Date column has been added to the grid on the Personnel Actions page. (Human Resources > Personnel Actions) NA Enhancement NWERP-73598
Human Resources Post Payroll Processing An error occurred in posting a split journal to two different months in the same fiscal year. 11516278 Bug Fix NWERP-73722
Human Resources Reports Long position descriptions caused the Employee Position Report and the Open Position Report to issue errors. (Human Resources > Reports > Position Control > Employee Position Report/Open Position Report) 11492632, 11548176, 11547411, 11549220 Bug Fix NWERP-73764
Human Resources Reports A Report Type dropdown, with options for Report Only and Export, has been added to the Employee Pay Rate Report page. (Human Resources > Reports > Employee Reports > Employee Pay Rate Report) NA Enhancement NWERP-73599
Human Resources Reports From Requested Date and To Requested Date fields with calendars have been added to the Employee Time Off Request Report page. (Human Resources > Reports > Employee Reports > Employee Time Off Request Report) NA Enhancement NWERP-73265, NWERP-73667, NWERP-73755
Human Resources Retirement Benefit Tracking When retirement benefit interest was calculated more than once for the same date range, the results were not displayed on the Calculate Retirement Benefit Interest Status page, so they could not be printed or deleted. (Human Resources > Retirement Benefit Tracking > Calculate Retirement Benefit Interest > Calculate Status) 11385226 Bug Fix NWERP-73551
Human Resources State Requirements The New York System Settings Maintenance page has been updated to accommodate Form NYS-45 updates. (Human Resources > State Requirements > NY > System Settings Maintenance) 11454823, 11542279, 11555157, 11555218 Enhancement NWERP-72154
Human Resources State Requirements The New York Quarterly Tax and Wage Report page has been updated to accommodate Form NYS-45 updates. (Human Resources > State Requirements > NY > Quarterly Wage Report) 11454823, 11542279, 11555157, 11555218 Enhancement NWERP-73752
Utility Management Bad Debt Using Content Manager with Bad Debt caused an error when duplicate records were found. (Utility Management > Additional Processes > Bad Debt > Bad Debt Processing > Form Letters) 11539453 Bug Fix NWERP-73793
Utility Management Billing Rates with a default usage calculated with a different amount each billing cycle. (Utility Management > Billing > Non-Metered Consumption Entry > Calculate Bills) 11511719 Bug FIx NWERP-73728
Utility Management Billing The meter read audit analysis popup did not always display the correct phone number for the utility account contact. (Utility Management > Billing > Meter Read Audit) 11416856 Bug FIx NWERP-73720
Utility Management Billing Billing cycles containing only non-metered accounts did not calculate. (Utility Management > Billing > Calculate Bills) 11553043, 11549934, 11558674, 11558781 Bug Fix NWERP-73824
Utility Management eUtilities In eUtilities, unenrolling from Recurring Credit Card through Payments caused an error when the Cancel button was clicked twice. (Utility Management > Customer Service > Account > eSuite User Profiles > Payment tab > Credit Card Enrollment tab) 11395694 Bug Fix NWERP-73615
Utility Management Exception Bill Exception bills for non-metered services used the incorrect start date in certain instances. (Utility Management > Exception Bills > New) 11487708 Bug Fix NWERP-73742
Utility Management FM-ePayment, Payments; UM-Credit Card Payments The Customer Service Events notification details displayed an eSuite eCheck payment as eSuite Credit Card for all payment types. 11470589 Bug Fix NWERP-73616
Utility Management RCC The Recurring Credit Card Process using Payments did not complete the reports. (Utility Management > Credit Card Payments > Recurring Credit Card Process) 11224243, 11505859, 11499408, 11504757 Bug Fix NWERP-73719
Utility Management Receipts, Chase POS Paying multiple utility transactions on one receipt sometimes resulted in a one-cent discrepancy. (Utility Management > Receipts > Batch Number > Receipt Number) 11375451, 11381210 Bug Fix NWERP-73660
Utility Management Receipts, Suite-Security Multi-cashier receipts and the Void Receipt prompt did not allow passwords that contained more than 20 characters. (Utility Management > Receipts > Batch Number > Receipt Number) 11179651 Bug Fix NWERP-73614
Utility Management Work Orders Work order audits attached to the wrong utility account. (Utility Management > Customer Service > Account > Create Work Order) 11497481 Bug Fix NWERP-73741

New and Updated Features Reference

2024.1 Cumulative Patch Notes by Application

2024.1 Cumulative Patch Notes by Module

* The New World Orchestrator is a parent project in Tyler Deploy that deploys other New World software, including New World ERP, eSuite, etc., in the proper order and at the proper versions. Deployment staff needs this number to be able to patch. A patching guide is available here.

** This number is provided for reference only. Deployment staff should install the new version of New World ERP Orchestrator within Tyler Deploy, which will install the proper version of New World ERP that goes with this patch.

*** End users see the database version in the About window post patch. The example below is from version 24.1.0105: